Terms of service
These Terms of Service apply to your use of verdovell.com and purchases from VERDOVELL, operated by CLOUDCREST 28 MARKETPLACE LLC. “We,” “us,” and “our” refer to this company.
By using our website or placing an order, you agree to these terms and the policies referenced below.
Use of our website
You may use this website only for lawful purposes. You must not interfere with its operation, attempt unauthorized access, submit fraudulent orders, or infringe the rights of others.
When placing an order, you confirm that you are legally able to enter into the transaction and authorized to use the payment method provided.
Product information
VERDOVELL offers photography carry accessories, camera and lens protection accessories, and everyday camera-care products.
Please review each product’s description, dimensions, included contents, and compatibility information before purchasing. Cameras, lenses, memory cards, and other props shown for demonstration are not included unless expressly listed.
Do not assume universal compatibility, waterproofing, impact protection, or suitability for sensor cleaning unless specifically stated for the product. Follow the instructions provided by the manufacturer of your camera or other equipment.
We aim to present product information accurately. Screen settings may affect how colors appear. Images and descriptions do not limit your right to receive goods that match their advertised description.
Prices and payment
Prices are displayed in U.S. dollars. Any applicable shipping charges, discounts, and taxes are shown at checkout before payment.
Available payment methods are those displayed at checkout. You agree to provide accurate billing, delivery, and contact information.
Orders and availability
An order confirmation acknowledges receipt of your order. If an item becomes unavailable or we identify a material pricing or description error, we will contact you before proceeding.
We will not charge a higher amount or substitute a materially different item without your agreement. If an order cannot be fulfilled or is canceled before dispatch, we will issue a refund for the canceled items and associated charges.
Shipping, cancellations, and returns
Our Shipping Policy explains processing times, delivery estimates, shipping charges, and delay handling.
Our Return & Refund Policy explains our 30-day return and exchange window, free eligible return shipping, cancellation process, and refunds. These policies form part of these terms.
Intellectual property
Website content owned by or licensed to VERDOVELL, including text, graphics, and branding, is protected by applicable intellectual property laws. You may not reproduce it for commercial use without permission from the relevant rights holder.
Third-party services
Our store is hosted on Shopify. Checkout, payment, and delivery services may be provided by third parties. Any external websites linked from our store have their own terms and privacy practices.
Privacy
Our Privacy Policy explains how personal information is handled. Please review it before submitting personal information through the website.
Responsibility and consumer rights
Nothing in these terms excludes or restricts liability, warranties, or consumer rights that cannot legally be excluded or restricted. We remain responsible for our obligations under applicable law.
Governing law
These terms are governed by applicable U.S. federal law and the laws of the Commonwealth of Kentucky, subject to any mandatory consumer protections that apply where you live.
Changes
We may update these terms for future website use and purchases. Changes do not retroactively remove rights relating to orders already placed.
Contact
VERDOVELL
CLOUDCREST 28 MARKETPLACE LLC
585 Nichols Hill Rd, West Point, KY 40177, United States
Email: support@verdovell.com
Phone: +1 414-651-0460
Customer service: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding U.S. public holidays.